Jennifer

I ordered this product from Amazon on March 16th. 2 weeks later it still had not arrived. After contacting Matt he ran a trace and informed me that it was delivered to a home 7 miles from mine (post office screw up). I went to the home and the owners who were inside (saw the lights on) did not answer the door. Long story short, Matt send me another unit with a signature required at his expence and I had the unit 2 days later. I have never had this type of customer and retailer experience before and I was so very thankful since I am on a limited budget. This product worked for me. I no longer have any water odor in my 1 year old water tank. I would recomend this seller to anyone, bless him for his effort.