Smitty
I purchase around 10 of these units a month for my company. One customer stated the led on the power unit was very dim and figuring it failed I contacted Matt. Long story short, the unit was sending 2.76 volts to the rod so it was working. Matt sent me a new led with simple instructions on how to change it out. It took maybe 10 minutes to replace the bulb which was visible again.
The power supply is very complexed and I like that, the led was a simple plug and play and took less than 15 minutes since I had never done this but the led was bright again.
I am very pleased with the customer response. I emailed Matt on a Saturday evening and had the new bulb arrived the following Tuesday. Thank you Matt