Dan

Matt – Thank you for the excellent service. When I contacted you and you asked for a picture of the unit I had a concern about, as soon as you saw the picture was your unit you were able to diagnose problem and send me a replacement parts that now have me working again against tank corrosion. My old tank had lasted 3 years before failing and it had a completely eroded anode rod, so on the new tank I checked the anode after a year. It was 2/3 gone which got me to research and find your product. So far it’s keeping my tank in good condition. Write me in a few years and I’m happy to give you an update. As a chemistry teacher I’m quite impressed with the detailed information/explanations on your website and believe that other problems being avoided, corrosion should not be a future problem with the powered anode installed.

The whole system is an iron filter, then softener for 7 (grains or ppm, forgot those units) and 600 ppm hardness. I live in glacial till. Beautiful but some challenging water. Yes, the sulfide odor was present in the hot water supply as well, but miraculously had “gone away”, probably when the anode rod vanished. It came back with the new tank.