Leonard

I am a master electrician in Texas, I have several rentals in the rural area. I have use these anodes for the past ten years. Foul smell nearly caused our Family to gag. I found the website Water Heater Rescue. Did not want to spend $250.00 on a product therefore started looking for a better alternative. Your price, service and technology tilted me toward you. Removing the factory anode however is a bitch. They put red loctite which is a plastic epoxy. I twisted a 5 inch extension rod in half. The tank is a Rheem (Lowe's) unit. I had to remove several inches of insulation to contend with finding the anode bolt top. Easy instructions, installation, Great product Matt.

Matt Ray
Dan

Matt – Thank you for the excellent service. When I contacted you and you asked for a picture of the unit I had a concern about, as soon as you saw the picture was your unit you were able to diagnose problem and send me a replacement parts that now have me working again against tank corrosion. My old tank had lasted 3 years before failing and it had a completely eroded anode rod, so on the new tank I checked the anode after a year. It was 2/3 gone which got me to research and find your product. So far it’s keeping my tank in good condition. Write me in a few years and I’m happy to give you an update. As a chemistry teacher I’m quite impressed with the detailed information/explanations on your website and believe that other problems being avoided, corrosion should not be a future problem with the powered anode installed.

The whole system is an iron filter, then softener for 7 (grains or ppm, forgot those units) and 600 ppm hardness. I live in glacial till. Beautiful but some challenging water. Yes, the sulfide odor was present in the hot water supply as well, but miraculously had “gone away”, probably when the anode rod vanished. It came back with the new tank.

Matt Ray
Pat

Hi Matt,

Here are pictures of the new sensor rod that I bought from you installed in our water heater. We installed the sensor last Monday ( 10-19-20 ) and everything seems to be working just fine. Prior to installing the new sensor our hot water had a faint smell of metal which really bothered my wife. ( no rotten egg smell ). It was really noticeable at the kitchen sink I suppose due to the deep sink concentrating the water odor. Our cold water has never had any odor to it by the way. We had a new five inch well drilled in June of this year just to let you know. The water heater is also new, installed on July 24th of this year. It is an AO Smith 50 gallon natural gas heater that we bought from Lowes. Over and over my wife would tell me "you have got to do something about this water smell". After searching the internet trying to find an answer, I came across your product and ordered it. ( nice website by the way ). A friend and I installed your sensor at noon, and when my wife got home about 5 the same day the smell was gone. Amazing! And believe me if the water would have smelled she would have let me know it. I am still amazed at how well this worked. You have an outstanding product.

Anyway, thanks again for a great product and your honesty on your website. That goes a long way these days! No water smell, happy wife, and happy me now. Hahaha....

Thanks Matt, Pat

Matt Ray
John

Works great,went through 2 sacrificial anodes in 1 year black specs in faucet aerators bad smell i installed the water odor anode rod NO MORE SMELL AND BLACK SPECS ARE GONE EASY INSTALL VERY HAPPY WITH PRODUCT THANKYOU.

Matt Ray
Michael

I purchased 2 units and ran into problems getting the green led lights to stay lit. I contacted Matt at customer service on a Sunday of all days and received an email back. I was up and running in 10 minutes. Great customer service for sure! Would recomend to anyone without hesitation.

Matt Ray
Ron

Purchased in 2015 for our 2 tanks. 1 power supply LED stoped working in August 2020. The response by the seller was spot on, they sent us a new power supply the next day and it arrived 3 days later. I could not ask for any better service Ron K.

Matt Ray
Jenny

I had a water odor issue and this website was very informative. I purchased their product in July 2020 and the odor has gone away and not returned. This is a great product and I will provide my sititation for anyone who needs it. Thanks so much!!

Matt Ray
Peter

This product has performed as advertised.

Matt Ray
Jessie

I purchased a country home 3 years ago. The water heater I was told was 2 years old. Maybe 60 days after closing the water heater started leaking from the bottom of the tank. I replaced the unit with a AO smith 40 Unit. The odor for about 3 or 4 months was terrible but subsided about 3 months later. After meeting the neighbors, I learned that they have the same problem with odor and tanks failing. it seems our water table is very acidic. After doing some water odor problems research I stumbled across this product thinking it maybe would help. I pulled the original rod out of the tank and at least 60% of it was gone and the rest of it was coated in a goowy like gray/white slime and stunk to high heaven. I yanked the heater out, purchased another AO smith unit and installed this product from the start. I have had absolutely no problems with odor issues since. I was concerned that something was wrong so I pulled the rod out and it looked brand new. I have no odor from the start and to this day. Great product and so I recommended it to my neighbors who purchased it as well.

Thank You!

Matt Ray
Robert

We have use this product on all of our new tank installations for the past 4 years. This product does work as advertised.

Matt Ray
Jeremy

I purchased this unit July 18, 2020 and gave it a month before I would consider a review. That month has passed and I am pleased with the product. When the product first arrived and I was installing it, I lost the plastic washer for the anode. Matt was kind enough to send me a replacement the very next day and this product works as the add describes it since my hot water is gone.

Matt Ray
Rick

Purchased 2 months ago. I was hesitant on it but it seems to work as advertised. I have no hot water odor issues since. The original anode was not that difficult to remove. I would recommend this product. 1 short note, leave the water in the tank when removing the anode. I drained the tank to give it a flush but did not read the instructions that said leave it full. I should have removed the anode then flushed the tank.

Matt Ray
Clevon

I live in a small city in Michigan and our water quality sucks to say the least. I was burning through a water heater every 3 years from leaks. The water stunk and the flow turned orange within 2 years. I purchased this product 2 years ago and installed it in my new tank. The smell was gone 2 days later and my water stayed clear until I moved 2 months ago. I purchased another product from this company 2 weeks ago. Same results no odor. I asked the owner Matt at least 5 emails on how this product works because I do not understand anything about it on my first purchase. Matt explained and gave me diagrams on my heater on how to install it with my different tank. I have never received this type of help from any product since I kept asking questions and he did not give up a blow me off and ignor me. I can only say I have had a good experience with this product.

Matt Ray
Matthew

Installed 1 month ago. The water odor was gone quick and I endorse this product.

Matt Ray
Andrew

I am a subcontractor for a home builder in Michigan. We use to install Bradford White heaters in all of the homes we plumbed. The problem started with some tanks leaking within a year after installation which I am responsible for the service call and the damage it does. We hard plumb all units with a union to the hot and cold water inlets. Changing Bradford heater anodes can't be done unless we put a flex line in which adds to the cost plus we have to order them since no store carries them. We switched to a Rheem system in all our installations and actually get better pricing. Now to the anode. I installed a D/C voltage monitor on the first system I installed in our home figuring I would check it out before I made a offer to my main contractor to install this type of unit. I purchased 4 other units from Amazon and tested them for 3 days each. My readings of the power going into the tank were: .9 volts .4 volts .5 volts and this product at 1.9 volts. It is worth mentioning the 1.9 volts fluctuated at times from 1.5 to 2.3 and back down, I use a water softener that cycles every day and figure the salt is a factor. The other products I installed for testing voltages remained the same. Conclusion. I am convinced that this products power supply is "smart" as the website says meaning it raises and lowers current based upon the electrical potential of the water. I can't speak for every customer or contractor but I can say I have not had a problem since I started implementing this product in my check list. Andrew

Matt Ray
Guy

Even with a recessed anode rod it was easy. Will update after a few weeks once the bleach I put in well dissipates. Tip for anyone with a recessed anode rod...follow instructions...only take top nut off and screw on extension. I had removed the white plastic spacer which stopped me from getting a green light. Great customer service also!

Matt Ray
Patty

We moved into our home in January 2020 and had to remodel it. When the renovation was completed and we move in, our hot water smelled had an odor that was offensive. We shocked the well and poured bleach in the tank but it came back within 2 weeks. We have a gas 40 gallon water tank. I had purchased a powered anode on amazon in Febuary. The odor returned within 30 days. I contacted waterodor.com and talked to Matt for some advise about his product. After 5 emails I purchased his product and to this date 7-2-2020 the odor has not returned. I am very pleased with no more hot water odor. Patty

Matt Ray
Vince C

My take on this product. The delivery was quick, 2 days. The instructions were simple and was installed in 1/2 hour. Does it monitor the water, yes. When installed the voltage after the led turned green (it took about a minute not the seconds the add claims) was 3.1 volts. That night my softener cycled and the next morning the voltage was 1.2 volts. 3 days later my softener was ready to cycle and the voltage was 2.9 volts. The next day it was 1.3 volts. I am convinced that this product performs as stated. My only complaint is that it did not come with a socket to remove the original anode and install the new one since I had to purchase one.

Matt Ray
Todd

So my experience I had a water heater that was causing a egg smell in my water , smelled even using cold. I tried everything. Tried to change my anode rod, I could not get it out. So I got a new 50 gallon hybrid water heater installed thinking this would cure my problem. Think again, I came across this product on eBay, read reviews and I decided to buy it. It came in and I installed it. Very easy to install on a new tank with the right tools. In two hours there was absolutely no more smell (Amazing) So I have had it for a year and last week I noticed that the green light was not on, so I decided to email Matt about this. Within a few hours he responded and let me know he had a batch that had a led light problem and he would send a new module to me the next day at no charge. Within two days I received the new one. Amazing customer service, Amazing product. If only all the company's in America operated in this manor. I Highly Recommend Matt and his product if anyone is experiencing similar problems. Thanks Todd

Matt Ray
Chris

If you enjoy showering, washing dishes, or doing laundry in the sewer, then this is not for you. If your hot water stinks, this is what you need! I was skeptical, but thought what have I got to lose. After any amount of water usage, the whole house would smell. After some research I hit on this anode rod idea and Matt's reviews were all great, so I ordered one. It came days ahead of projection, documentation was spot on, installation was a breeze and best of all- the problem was gone in 24hrs. I will recommend this product to anyone in this situation. Thank You

Amazon Customer Review Left July 1, 2020

Matt Ray